SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Puredealshop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
The packaging is meticulous. Arriving safely without anything broken. Since it is an acrylic mirror, it seems to be safe to use. There's a bit of a shout-out, but it's not a mirror you'll be looking at long, it's okay.
In addition to the fake seller, purchase from Ali is the first time Review. Best from packing to shipping speed. The product is before installation, but I believe it will be good. I believe you can buy it. I recommend you...
Oh ~~~~~~~ solid ~ ^ ^ No risk of breaking, it's so good ~ Even if there is a little refraction. Put it in front of the bathroom shower, shower and shave easy, good adhesion and good ~
The saleswoman Super maja the packed muí biem haun so good is delicate Say that the squares are not accurately accurate to 30 cm may be less but if this super biem I recommend the seller and the product I leave the forum and I will buy more you do not see it biem at all because avoiding what I look like ok
The product is well packed and looks good. I bought it cheaper than domestic. Hay-o-o-o-o-o-o-o-o-o-o-o-o-o-o-o-o-o-o Yong-h-h-h-h-h-h-h ㅗ depends
The product is well packed and looks good. I bought it cheaper than domestic. Hay-o-o-o-o-o-o-o-o-o-o-o-o-o-o-o-o-o-o Yong-h-h-h-h-h-h-h ㅗ depends
I like it too much. It's safer than you think. If you stick to 4, you can use it as a full-body mirror. Even if there is no fear of breaking, and it is cheap. I like it too much. It's safer than I thought. It can be used as a full-length mirror. Even if you have kids, you don't have to break it, and it's cheap.
It's just wow. Really thick mirror, 2mm. The quality can be seen in the photo, it is perfect. Packaging above all praise. I will definitely order my daughter in the room again. I strongly advise you to buy. Not 5 but 100 stars to the seller
Okay, that's the perfect packaging, I 've had a hard time unboxing. Get a sticker cut and work. If you just try to take it off, Bond will stretch porridge like cheese, so it's a bit of a worry. The sticker is strong. Once attached, I can't adjust the position. ㅠ ㅠ
I ordered it because I needed a full-length mirror, but the delivery was fast, and when I put it on, it was light and 4 pieces were enough to become full-length mirrors. I want to place an order again
Product came right and well packed. I really liked the practicality of colocae and the safety in not being glass.
Perfect, I put it on the closet door and it was very good, very fast shipping.
The shipping condition is too good. I was worried about waking up after a late report, but it was a mouse. Of these, it was packed very thoroughly and arrived unsecured. I was really surprised to stick the sticker and take off the front transparent vinyl. It is more like a mirror than a glass mirror. I will use it well. Thank you.
Ordered 8 pieces, split into 4 pieces, 3 have already arrived and already pasted, it turned out wow! packed perfectly, all whole, waiting for the 4th.
The deputy is filled with interest. Garna yakiste. On the dot yak plastmasa.
Excellent mirror I order 8 to make a big mirror and I loved it💕😉👍Very well packaged thank you🙂
Jestem zadowolony. Szybka dostawa. Jakośc adekwatna do ceny i prosty montaż. Polecam. I am satisfied. Fast delivery. Quality adequate to the price and easy installation. I recommend.
the order comes safely packaged, and with plenty of double sided tape strips for application. i ordered 2 so I could make a little gym-style mirror wall near my exercise area, and putting it up took about 10 minutes. the reflection quality is really good! I thought it would be warped for the price, but there's only ever issues around the seams, where a tile meets another. wouldn't recommend it for cute selfies, but for watching your form while working out? works great